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TeleTrade Review 2022
Learn more about TeleTrade.
TeleTrade Rated 2/5 ?????
TeleTrade Review by Andrew Blumer and Mark Hansen last updated on October 11, 2022
HomeReviewsTeleTrade Review
TeleTrade Guide - Read our In Depth 2022 TeleTrade Review
This TeleTrade review was written by industry experts with over 20 years of financial experience in Forex trading, Spread Betting, Social trading, Share Dealing.
Benefits of Trading with TeleTrade
TeleTrade Review 2022 Quick Summary
?? Min Deposit 100
???>? Used By 50,000 TeleTrade users and traders
?? Founded 2008
?? HQ Cyprus
???>? Regulation Cyprus Securities and Exchange Commission (CySEC), Markets In Financial Instruments Directive (MiFID)
?? Excluded Countries TeleTrade is not available in the following countries :
Your capital is at risk
If TeleTrade does not match your requirements, you can look at an some TeleTrade alternatives by clicking here.
Learn more about XTB. XTB matches your criteria. Read our XTB Review here
Learn more about eToro. eToro matches your criteria. Read our eToro Review here
Learn more about Avatrade. Avatrade matches your criteria. Read our Avatrade Review here
learn more Learn more about IC Markets. Losses can exceed deposits
What is TeleTrade?
TeleTrade are a global online financial trading platform and multi asset broker founded in 2008
Over 14 years later TeleTrade has grown to offering retail investors Forex trading, Spread Betting trading, Social trading, and Share Dealing trading.
TeleTrade are a global broker. TeleTrade have a head office in Cyprus.
When trading in the financial markets it can be very time consuming to find a broker that meets your needs.
We will dive deep in this TeleTrade review and assess how well the TeleTrade platform functions in its role as an international multiple financial asset trading platform for traders in 2022.
Often you have to visit and read many broker websites all of which have different uses of language. The wording can be very confusing. Choosing an online broker like TeleTrade can be difficult. For a beginner, the first few hurdles can come in the form of what appears to be a complex mobile or online trading platform, hard to understand investment terminology and confusing fee structures. In our review of TeleTrade we breakdown the pros and cons. What TeleTrade are able to offer, what countries TeleTrade are available in. Who TeleTrade are regulated by and more.
TeleTrade Review Screenshot
Having a reliable and capable broker is crucial to your success in online trading. Make sure that your broker is not fake or unreliable to avoid losing your investment. In order for you to have a good working profitable relationship, ensure that your needs fit the profile of your broker as well.
This is why we have taken the time to review only the best brokerage firms, their practices, their fee structure and all other important aspects. We want you to evaluate, analyse, and trust your hard-earned cash with only the safest and best of brokers. We hope you find this TeleTrade review useful.
This review of the TeleTrade platform is very detailed. If you are interested in trading with TeleTrade in any capacity please take the time to read and research the whole TeleTrade review.
We have tried to explain the ins and outs of financial trading through the TeleTrade platform as plainly as possible so that you the trader are as informed as possible before you start to use the TeleTrade trading tools and depositing and withdrawing funds from TeleTrade.
Investing online can be just as risky as any other kind of offline investment. As with any investment, it is important to know and research the company you are dealing with. When trading financial assets with TeleTrade like Forex trading, Spread Betting trading, Social trading, and Share Dealing trading. You should have confidence in TeleTrade and know that the management of your financial investments on the TeleTrade platform are in good hands.
At the bottom of this TeleTrade review you can also learn about some pretty good alternatives to TeleTrade
With this TeleTrade review we hope to help you see if TeleTrade is a good fit for you.
It is a common myth that online trading is easy. Online trading is difficult and traders must do their own research and have a clear understanding of what they are doing. In this article, you will learn important information regarding TeleTrade that will help you get off to a good start in the world of online trading.
TeleTrade Review Table of Contents
TeleTrade Review
TeleTrade is a Multi Assets Trading Platform with over 221+ Assets
Features of TeleTrade
TeleTrade review what you should know
Are TeleTrade safe?
What we like about TeleTrade
What we don't like about TeleTrade
TeleTrade Pros and Cons
TeleTrade Regulation and Licensing in more detail
Is TeleTrade Global?
TeleTrade Awards
TeleTrade Fees Explained
TeleTrade Minimum Deposit
TeleTrade Withdrawal Fees
TeleTrade Inactivity Fees
TeleTrade Deposit Fees
TeleTrade Commissions
What can you trade with TeleTrade?
Trading on TeleTrade web platforms and other applications
Is the TeleTrade trading platform secure?
TeleTrade Trading Platform Options
TeleTrade Trading with Metatrader 4 (MT4)
TeleTrade Trading benefits
TeleTrade Accounts offered
Can I try TeleTrade?
TeleTrade withdrawl and funding methods
TeleTrade Payment Methods
How can I start trading with TeleTrade?
Performing trades with TeleTrade?
CFD Trading on TeleTrade
TeleTrade Negative Balance Protection Explained
Education resources at TeleTrade?
Customer Support at TeleTrade?
Does TeleTrade Support LiveChat?
Does TeleTrade Offer Email Support?
Does TeleTrade Offer Phone Support?
What you will need to open an account with TeleTrade?
TeleTrade Explainer Video
Is TeleTrade A Good Broker?
TeleTrade not quite right? checkout these alternatives
Related TeleTrade Vs Comparisons
TeleTrade Frequently Asked Questions
TeleTrade review
TeleTrade is a Multi-Assets Trading Platform with over 221+ Assets
Learn more about TeleTrade.TeleTrade is a multi asset platform with 221+ tradable Assets. Assets available on TeleTrade include Forex trading, Spread Betting, Social trading, Share Dealing.
TeleTrade trades in multiple financial asset types. A financial asset is any security or asset that has financial value attached, tangible or intangible. This means that Forex trading, Spread Betting, Social trading, Share Dealing are considered financial assets.
Features of TeleTrade
Virtual Portfolio, or what is commonly known as a Demo Account
Social Trading available
Copy Trading available
TeleTrade offers Advanced Financial Chart comparison tools
TeleTrade offers Research-backed analysis on financial markets and investments from top analysts
The TeleTrade platform is available to use on multiple devices including and online through a Web Browser.
TeleTrade offers an easy to use trading platform with tools for both New Traders and Seasoned Experts
TeleTrade users benefit from using the TeleTrade platform in over 15 different languages
TeleTrade review
What you should know
TeleTrade offer four ways to trade: Forex trading, Spread Betting, Social trading, Share Dealing. The assets and products available to you on the TeleTrade trading platform depend on the region of the world you are in and what entity you have an account with.
With TeleTrade you will need a minimum deposit of $100. You can sign up for a demo account to acquaint yourself with TeleTrade platform.
TeleTrade are able to accommodate various levels of traders whether you are experienced or a beginner.
Are TeleTrade safe?
When choosing a broker like TeleTrade the administrative body and regulatory status of the broker is very important. Brokers who conduct trades without supervision of a regulatory body do so at their own discretion. Any capital you invest is at risk.
Established in 2008, and in operation for 14 years TeleTrade have a head office in Cyprus.
TeleTrade is regulated. This means TeleTrade are supervised by and is checked for conduct by the Cyprus Securities and Exchange Commission (CySEC), Markets In Financial Instruments Directive (MiFID) regulatory bodies.
Regulated brokers are highly unlikely to manipulate market prices due to the regulations imposed. When you send in a withdrawal request to TeleTrade, this will be honored. If TeleTrade violate any regulatory rules their regulated status could be stripped.
Your capital is at risk
Is my money safe with TeleTrade?
Any payments funded to TeleTrade accounts by traders are held in a segregated bank account.
For added security TeleTrade use tier-1 banks for this. Tier 1 is the official measure of a banks financial health and strength.
What are Tier 1 banks and why should TeleTrade use them?
A Tier 1 bank is considered the safest and most secure regarding client capital. Tier 1 is actually a term describing the financial strength of a bank. A Tier 1 bank has strong core capital reserves and are typically able to withstand unexpected losses.
What does it mean to have your funds in TeleTrade deposited in a Tier 1 bank?
Having any money you deposit with TeleTrade means that your funds are kept in a bank that has enough capital to accommodate your withdrawal wishes even if TeleTrade goes out of business for some reason.
Therefore, we can safely conclude that TeleTrade is reasonably secure and safe.
That said, please note that you can lose funds when trading in financial assets. Accounts can lose money due to either not putting enough effort into researching the markets, lack of experience or not using the tools provided by the brokerage platform.
While trading in financial investments, losing money rapidly due to trading Forex trading, Spread Betting, Social trading, Share Dealing is not uncommon. Only take the risk of trading when you understand that your invested capital is at risk any time due to market volatility. TeleTrade also clearly state on their platform that Your capital is at risk.
Now that we have answered some important questions regarding TeleTrade. let us look at the TeleTrade features in more detail.
Try creating two accounts when you are working with TeleTrade. One is the real account, with your real money and the other is your demo account. The demo account is your experimental account.
Open a demo account Visit TeleTrade
Your capital is at risk
Full disclosure: We may receive a commission if you sign up with a broker using one of our links.
How TeleTrade as a Company Compare Against Other Brokers
Broker teletradeClick to learn more about TeleTrade IC MarketsClick to learn more about IC Markets RoboforexClick to learn more about Roboforex eToroClick to learn more about eToro
Year Established 2008 2007 2009 2007
Head Office Cyprus Australia Cyprus Cyprus, UK
Regulation Cyprus Securities and Exchange Commission (CySEC), Markets In Financial Instruments Directive (MiFID) Australian Securities and Investments Commission (ASIC), Financial Services Authority (FSA), Cyprus Securities and Exchange Commission (CySEC) Cyprus Securities and Exchange Commission (CySEC) Financial Conduct Authority (FCA), Cyprus Securities and Exchange Commission (CySEC), Markets In Financial Instruments Directive (MiFID), Australian Securities and Investments Commission (ASIC)
Used By 50,000+ TeleTrade users 180,000+ IC Markets users 10,000+ Roboforex users 27,000,000+ eToro users
Negative balance protection Yes Yes No Yes
Guaranteed Stop Loss Yes No No No
Learn More
Risk Warning Your capital is at risk Losses can exceed deposits Losses can exceed deposits 78% of retail investor accounts lose money when trading CFDs with this provider.
TeleTrade review
TeleTrade Pros and Cons
What we like about TeleTrade
Used by over 50,000 TeleTrade users and traders
TeleTrade have an office open to the public in every country where they operate.
TeleTrade have a have a REAL ecn account.
TeleTrade offer customers a free signal service (telegram channel) and live webinar twice a day.
Established in 2008
Regulated by Cyprus Securities and Exchange Commission (CySEC), Markets In Financial Instruments Directive (MiFID)
Min. deposit from $100
What we don't like about TeleTrade
Not FCA Regulated (See alternatives)
TeleTrade review
TeleTrade Regulation and Licensing in more detail
We have checked and TeleTrade is regulated and supervised by reputable organisations. You are able to check every TeleTrade supervisory and regulatory body given below. Regulation gives you some recourse for those who have issues with TeleTrade. Regulatory authorities protect the traders with things like reimbursement schemes that regain the client's investment in the event the broker becomes insolvent.
The brokerage firms have to comply with a variety of rules and criteria that is determined by the jurisdiction’s regulatory authorities, in order to stay licensed and continue operations in those jurisdictions. The whole notion of regulation is to protect TeleTrade traders and provide safer a trading environment. Financial regulation and license approval is essential.
Cyprus Securities and Exchange Commission (CySEC)
Markets In Financial Instruments Directive (MiFID)
TeleTrade is regulated, governed and supervised by reputable financial regulatory bodies. Regulatory bodies monitor the behavior of the brokers and if things go wrong they will take necessary action. Before trading online with a broker such as TeleTrade you should be sure they're legitimate online agent.
Is TeleTrade Global?
Yes, TeleTrade is global as TeleTrade is available in over 193 countries.
TeleTrade is a global trading platform in the sense that it operates in 193 countries including nations in Africa, Asia, Oceania, and Europe. Major countries TeleTrade covers include the UK, Germany, Australia, South Africa, Thailand, the United States and China. TeleTrade has a total of more than 50,000 users.
TeleTrade review
TeleTrade Awards
TeleTrade have won numerious industry awards over the 14 years they have been operating as a financial broker. We have listed the most notable awards and mentions for TeleTrade below.
Capital Finance International Best Forex Broker Europe 2017 Winner
Global Banking & Finance Review Best CFD Broker Europe 2015 Winner
Global Banking & Finance Review Best Forex Customer Service Broker Europe 2015 Winner
International Finance Magazine Best Trading Education Provider Europe 2014 Winner
Global Banking & Finance Review Best Trading Platform Southern Europe 2014
ForexShow United Arab Emirates exhibtion Most Trusted Forex Broker 2013 Winner
Banker Magazine Expert in Financial Markets 2013 Winner
Forex Expo Awards Broker of the Year 2010 Winner
TeleTrade review
TeleTrade Fees Explained
TeleTrade withdrawal fees varies on payment method
TeleTrade does charge a fee for inactive accounts.
TeleTrade doesn't charge deposit fees.
Brokers offer state of the art online trading platforms, mobile trading apps, financial research tools and educational resources. For a brokerage to maintain these services and earn revenue as a company. Brokers may charge clients various trading fees that you need to be aware of as they may affect your bottom line.
How TeleTrade Fees Compare Against Other Brokers
Broker teletradeClick to learn more about TeleTrade IC MarketsClick to learn more about IC Markets RoboforexClick to learn more about Roboforex eToroClick to learn more about eToro
Min Deposit 100 200 1 50
Withdrawal Fees varies No Yes Yes
Inactivity Fees Yes No No Yes
Deposit Fees No Varies No No
CFD Commission Fees No Yes No Yes
TeleTrade Minimum Deposit
TeleTrade require a minimum deposit of 100 GBP/USD/EUR when opening an TeleTrade trading account.
A minimum deposit is the minimum amount of money required by TeleTrade to open a new online brokerage account with them.
Don't be scared off by brokers like TeleTrade charging a minimum deposit to open a trading account. Brokers that charge higher minimum deposits often offer additional premium services on their platforms that are not available for free on other platforms.
Brokers that offer lower minimum deposits are generally geared towards a more mainstream audience that do not require some of the more advanced features and research tools.
Brokers that do not charge minimum deposits do so usually to attract new customers. They have to make returns some way, so transaction commissions and other trading fees may be higher with a low minimum deposit account.
Brokers that require a larger minimum deposit amount usually offer a greater range of trading features on their platforms. These brokers often have more in depth technical analysis and research tools and better risk management features.
As more and more online trading platforms have entered the market, minimum deposit requirements to open a live trading account have gone down as an increasing number of brokers compete for new clients.
Depending on the type of trading account you opt for some brokers require a minimum deposit as high as 6500 GBP/USD. Some brokers can go as high as 10,000 GBP/USD.
TeleTrade Withdrawal Fees
TeleTrade withdrawal fees vary depending on your selected withdrawal payment method.
Each broker has their own specific withdrawal rules on how your funds can be withdrawn from your trading accounts.
This is because each brokerage firm will have different withdrawal methods and each payment provider may have differing transfer processing fees, processing times and a potential currency conversion fee. The Conversion fee is dependant on your base currency, your receiving currency and your payment provider.
For example TeleTrade allows you to withdraw your funds to MoneyBookers, Skrill, Visa, Mastercard, Neteller, Internal Transfer, China Unionpay.
TeleTrade Inactivity Fees
TeleTrade does charge a fee for inactive accounts.
An account inactivity fee is a fee charged to the registered brokerage client.
Brokers may have certain trading activity requirements that under the terms and conditions of the accounts and clients may have to fulfill.
If a clients trading account does not have any buying and selling over a period of time as dictated by the broker an inactivity fee may be due.
Inactivity fees are not specific to online trading accounts. Many financial service companies may charge inactivity fees. Please check on the brokers website and make sure you are aware of and are happy with all the services and fees you may be charged.
If you are no longer using your trading account close it with the brokers customer support. And make sure you have a confirmation that any remaining fees are not due.
Depending on the type of account you have signed up for you can only be charged an inactivity fee under certain circumstances. As part of a brokers regulation they are required to clearly disclose any inactivity fees.
Some brokerage firms may charge inactivity fees as compensation for maintaining your account on their expensive trading platforms, in an attempt to claw back revenue for the lack of commission fees from your trading.
TeleTrade Deposit Fees
TeleTrade does not charge deposit fees. Although bank / 3rd party merchant fees may apply.
You must always review deposit fees as some brokers may charge a fee when you deposit funds from your payment method to your trading account. This is because the payment method which you use to fund your account may accrue a fee.
The fee may be a fixed fee when you deposit a specific fiat currency to your account. For example fees are known to be high when depositing funds from a credit card. This is if your broker accepts funding your account via a credit card.
TeleTrade Commission Fees
TeleTrade does not charge commission on CFD instruments.
A broker may charge a commission fee as a service charge for facilitating the buying and selling of financial assets through your trading account.
A brokerage may make most of their revenue from charging registered traders a commission fee on client transactions.
Commission fees can differ depending on the trading type, financial asset type and what level of trading account you have.
Broker commissions are charged if the brokerage fulfills an order, cancels an order or modifies and order on your behalf.
If a market order is not fulfilled by your brokerage usually no commission is charged.
Be aware that if your order is modified or canceled, your brokerage may charge a commission fee.
TeleTrade review
What can you trade with TeleTrade?
Be aware that different entities under the TeleTrade Brand offer different trading instruments due to regulatory restrictions. Trading instruments offered may differ based on the country of residence of the Client and the entity that holds the customer account. Additionally, the trading instruments offered by TeleTrade may vary depending on the trading platform you choose to trade with.
You can trade a wide variety of instruments with TeleTrade over 221 instruments infact.
If you are looking for Forex brokers to trade currency pairs on global Forex markets TeleTrade offer over 60 currency pairs.
Compare TeleTrade with IC Markets and Roboforex below.
Your capital is at risk
How TeleTrade Trading Options Compare Against Other Brokers
Broker teletradeClick to learn more about TeleTrade IC MarketsClick to learn more about IC Markets RoboforexClick to learn more about Roboforex eToroClick to learn more about eToro
Instruments Available 221 2250 100 2000
Platforms MT4, MT5, Mac, Web Trader, Tablet & Mobile apps (Ios & Android) MT4, MT5, Mirror Trader, Web Trader, cTrader, Windows, Mac, iOS, Android MT4, MT5, Mac, Web Trader, cTrader, Tablet & Mobile apps Web Trader, Tablet & Mobile apps
FX / Currencies
Forex pairs offered 60 61 35 50
Major Forex pairs Yes Yes Yes Yes
Minor Forex pairs Yes Yes Yes Yes
Exotic Forex pairs Yes Yes Yes Yes
Cryptocurrencies (availability subject to regulation) Yes Yes No Yes
Commodity CFDs
Commodities Offered 10 20 21 31
Metals Yes Yes Yes Yes
Energies Yes Yes No Yes
Agricultural No Yes No Yes
Indiced & Stock CFDs
Stocks Offered 200 2100 0 2042
UK Shares Yes Yes Yes Yes
US Shares Yes Yes Yes Yes
German Shares No Yes Yes Yes
Japanese Shares No Yes Yes Yes
Risk Warning
Your capital is at risk
Losses can exceed deposits
Losses can exceed deposits
78% of retail investor accounts lose money when trading CFDs with this provider.
TeleTrade review
Trading on TeleTrade web platforms and other applications
TeleTrade offer the popular MT4 forex trading platform. To see a list of the top MT4 brokers, see our comparison of MT4 brokers.
TeleTrade also offer mobile apps for Android and iOS, making it easier to keep an eye on and execute your trades while you’re on the move.
See TeleTrade's platforms
Is the TeleTrade Trading Platform Secure?
TeleTrade safeguards the personal information of its clients through SSL encryption in its PC and mobile platforms. TeleTrade also urges its clients through its web platform to always look for the SSL security sign (a lock sign) on the browser while operating TeleTrade.
TeleTrade Trading Platform Options
Once you have logged into your TeleTrade account you will see the below trading platform options available to you.
MetaTrader 4 (MT4)
TeleTrade does not offer the MetaTrader 5 (MT5) trading platform. If you are looking for a online platform that does support MT5 click here
TeleTrade does not offer the cTrader trading platform. You can find a broker that supports cTrader here
Lets explore each of these trading platforms in detail and what options TeleTrade gives you.
TeleTrade review
TeleTrade MetaTrader 4 (MT4)
TeleTrade MetaTrader 4
MetaTrader 4, also known as MT4, is one of the most popular trading platforms available and has been in active use on financial markets since 2005. The MetaTrader 4 software delivers a feature-rich, user-friendly interface, and an extremely customisable trading environment, designed to fulfill all of your trading needs and boost your trading performance. Charting functionality and advanced order management tools.
Understand that the MetaTrader 4 (MT4) trading platform was developed primarily to trade Forex, but you can also trade other types of financial instruments through CFDs and Spread Betting. You will not be able to trade Stocks, Indices, Commodities, ETFs, Futures on any MetaTrader 4 (MT4) platform unless they are CFD contracts or Spread bets. You will not own any underlying assets with CFDs or Spread bets as you are speculating on price movements with TeleTrade. You can learn more about the MT4 Platform here.
You can start using the MetaTrader 4 platform with TeleTrade in multiple formats including through an online web platform, Through a downloadable application for Windows PC's and Apple Macintosh computers. TeleTrade MetaTrader 4 is compatible with the latest macOS Mojave. TeleTrade allows traders to trade on mobile devices through Android and iOS devices like the iPhone.
Metatrader 4 Webtrader on TeleTrade
MetaTrader 4 is the most popular trading platform in the world as most and more traders begin to trade online Metatrader 4 is available as a web based application available through your web browser. MetaTrader 4 web software provides the same easy to use performance as the desktop version using advanced charting, a highly customisable trading environment, easy to access online trading tools and many different indicators. You can enjoy our Raw Pricing trading environment without a Dealing Desk from anywhere in the world.
Trade TeleTrade MetaTrader 4 on iOS Devices
You can download the TeleTrade app or also trade with TeleTrade through the MetaTrader 4 application on the Apple app store.
Download the Metaquotes MetaTrader 4 Program for free of charge from Apple's App Store. TeleTrade customers have instant access to this Financial markets, with the ability to completely manage a Portfolio on the go.
Trade TeleTrade MetaTrader 4 on Android Devices
Andorid mobile devices and tablets are used by millions of people globally. TeleTrade provides its clients access to the MetaTrader 4 platform on Android supported devices so that customers can monitor the financial marketplace and trade directly from their Android-based Smartphones and tablets. The Android TeleTrade MetaTrader 4 Android application enable traders to make the most of multiple advanced trading features which enables them to monitor and trade Forex quickly on the go, simply and securely.
Trade TeleTrade MetaTrader 4 Trading Central
Trading Centrals Alpha Generation Indicators is a Bundle of three Major indicators including:
Analyst Perspectives - A go-to resource for leadership and key levels.
Adaptive Candlesticks - Identifies chart patterns which illustrate important changes in demand and supply.
Adaptive Divergence Convergence (ADC) - Much like MACD however useful at shorter lengths and provides more timely signs.
TeleTrade MetaTrader 4 Advanced Trading Tools
The TeleTrade advanced trading tools for MetaTrader 4 are aimed at improving the total trading experience and providing traders with a competitive advantage. TeleTrade offers access to 20 exclusive tools which includes feature rich trade execution & management programs, sophisticated notification alarms, messaging facilities, innovative market data & more.
Trade TeleTrade MetaTrader 4 MultiTerminal
MetaTrader 4 MultiTerminal provides a intuitive easy to use dashboard where traders can administer and supervise several trading accounts. MultiTerminal will let you manage over 100 Accounts simultaneously allowing you to place market orders, pending orders, view live market prices and track all accounts and equity at real time. All Trading accounts must be in on the same MetaTrader server. MultiTerminal doesn't support Automated Trading scripts like Expert Advisors.
TeleTrade MetaTrader 4 AutoChartist
TeleTrade Autochartist provides the world's first Market Scanner available for MT4 using a non-trading Expert Advisor script. Scan markets for trading opportunities while viewing all symbols and time intervals from a single graph. Gone are the days of launching a lot of graphs on which you can't remember which currency you're taking a look at. Autochartist offers a simple user interface that can be customized to suite how you like to trade.
TeleTrade Trading benefitsAllows scalpingAllows hedgingOffers STPLow min depositGuaranteed stop lossOffers Negative Balance ProtectionTeleTrade Trading Accounts Offered
Below we give an overview on the account types that TeleTrade offer. Whatever you are looking to trade the varying TeleTrade account types will be able to provide you with what you need.
Demo accountMicro accountStandard accountZero spread accountECN accountSTP accountCan I try TeleTrade?
TeleTrade offer a demo account so you can try before putting down funding payments. Open a practice account & learn to trade
Your capital is at risk
TeleTrade withdrawal and funding methods
Please note that the list of TeleTrade payment methods below depend on the TeleTrade Entity and the Clients Country of Residence.
All available TeleTrade payment methods available to you can be found in your TeleTrade members area checked on the TeleTrade website.
TeleTrade offer the below funding payment methods. You can use any of the below deposit options if available in your region. learn more about TeleTrade
TeleTrade Payment MethodsTeleTrade accepts MoneyBookersTeleTrade accepts SkrillTeleTrade accepts VisaTeleTrade accepts MastercardTeleTrade accepts NetellerTeleTrade accepts Internal TransferTeleTrade accepts China Unionpay
Broker teletradeClick to learn more about TeleTrade IC MarketsClick to learn more about IC Markets RoboforexClick to learn more about Roboforex eToroClick to learn more about eToro
Bank transfer No Yes Yes Yes
Credit Cards No Yes Yes Yes
Paypal No Yes No Yes
Skrill Yes Yes Yes Yes
Payoneer No No Yes No
Neteller Yes Yes Yes Yes
*please note available TeleTrade and other broker payment methods depend on the clients country of residence.
How can I start trading with TeleTrade?
When opening a trading account with TeleTrade, you will need to sign up here. Once you have received your login details by email, submitted your identification documents for account validation, and made a deposit; the next step is to download the trading platform of your choice. You can find detailed guidance on TeleTrade trading platforms here. You will need to provide some basic documentation to prove your identity as part of TeleTrade onboarding and normal KYC identity checks. These checks are standard practice and help TeleTrade provide a safe financial environment for their 50,000 users.
Your capital is at risk
Performing trades with TeleTrade
TeleTrade allow you to execute a minimum of trade of varies. This may vary depending on the account you open. TeleTrade allow you to execute a maxium trade of varies. As TeleTrade offer ECN and STP execution, you can expect very tight spreads with more transparency over the price you‘re paying to execute your trades.
As with most brokers, margin requirements do vary depending on the instruments.
CFD Trading on TeleTrade
let's take a look at some of the basics of using TeleTrade leverage.
TeleTrade offer CFD which are a leveraged product for this example we describe ten times leverage.
So you have a ten thousand dollar position but you only tie up a thousand dollars a tenth of the value on your account. You have a situation where a small sum of money is controlling a much bigger financial position. This is your leverage.
So what effect does leverage have on your profits and losses well put simply it magnifies them in both directions.
TeleTrade leverage magnifies both profits and losses when trading.
Let's say for example you buy/sell ten thousand dollars worth of General Electric (GE) using contracts for difference ( CFDs ) using the TeleTrade trading platform.
let's say General Electric (GE) rises 10% because its results are positive your position which was worth ten thousand dollars is now worth $11,000.
It's grown by $1000 10% in value this represents a hundred percent increase on the funds initially committed on your leverage CFD trade.
Our initital investment of ten thousand dollars for the trade and has made a thousand dollars in profit because the price is up ten percent.
The TeleTrade leverage goes both ways. If General Electric (GE) Falls 10% on week results your position which was worth ten thousand dollars is now worth only nine thousand dollars. It has fallen by a thousand dollars.
TeleTrade CFDs are typically used for short to medium term trades. For example TeleTrade intraday CFD trading. Although high risk because CFD trades are separate from the financial markets, a CFD trade can be more flexible than a traditional market trade where you own the underlying asset. CFD trades give access to CFD fractional shares, CFD international markets and CFD short selling. More advanced traders can also use CFDs to hedge.
Always be aware that CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. Your capital is at risk
Limiting Your Risk When Trading with TeleTrade Negative Balance Protection
We should say something about negative balance protection with TeleTrade. When trading using leverage an adverse move could result in losing more than your trading account balance at TeleTrade. If your broker is regulated by the FCA Negative Balance Protection should be set in place by your broker as standard. Your TeleTrade account could potentially become negative. We recommend you making use of negative balance protection. Using negative balance protection ensures your losses will always be limited to the current balance of the money in your account.
Education Resources at TeleTrade
To trade effectively with TeleTrade, it's important to get a have a good understanding of the TeleTrade trading tools and the markets. Make sure you make full use of all education tools. This includes eduction tools with TeleTrade and externally.
TeleTrade offer a good selection of educational resources. Take your time, learn how the financial markets move. Take the time to learn how your trading platform works. Make buy/sell trades, learn how to take advantage of global trading times and most importantly learn how to mitigate and manage investing risk.
Having an analytical approach may be a good way to approach trading with TeleTrade.
Take time to look around the TeleTrade platforms and train yourself to think more systematically and logically about the markets. It's a new skill-set for many, but it is what the market requires of you.
Customer Support at TeleTrade
As part of our TeleTrade review we review customer service options, response times and TeleTrade trading platform problem resolution effectiveness.TeleTrade support a wide range of languages including English, Spanish, Czech, Chinese, German, French, Italian, Polish, Portuguese, Romanian, Slovenian,Hindi, Hebrew, Arabic, Russian.
TeleTrade have a D grade support rating because because sometimes the response was slow or our query wasnt answered. TeleTrade less customer support features compared to other brokers like live chat, phone and email support. email support and supports a limited amount of Languages. Live chat support supports a limited amount of Languages. Phone support supports a limited amount of Languages.
Livechat Support at TeleTrade
We tested the TeleTrade live chat and it works well. We sent messages to TeleTrade livechat through their app and website and recieved a response within 20 minutes. Sometimes there was no response.
We tested communicating with TeleTrade support in multiple languages in multiple countries. TeleTrade where able to resolve our customer issues.
Email Support at TeleTrade
We sent several emails to TeleTrade and answer times overall were excellent. The fastest response from TeleTrade was 4 hours and the slowest response was 5 days. Sometimes there was no response. Support response times may vary for you with TeleTrade, but this was our experience sending 10 emails at varying times.
The team resolved and answered our queries. Overall average email support from TeleTrade.
Phone Support at TeleTrade
We called TeleTrade and the call was answered very quickly. The call was answered in less than 5-10 minutes.
The TeleTrade phone support team were able to successfuly answer our questions and issues over the phone. We tested the multilingual TeleTrade team by calling in varying languages. TeleTrade made an effort to make sure our queries were answered.
Overall the phone support from TeleTrade was okay.
See how TeleTrade Support Compares Against Other Brokers
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Risk Warning Your capital is at risk Losses can exceed deposits Losses can exceed deposits 78% of retail investor accounts lose money when trading CFDs with this provider.
What you will need to open an account with TeleTrade
As TeleTrade is regulated by Cyprus Securities and Exchange Commission (CySEC), Markets In Financial Instruments Directive (MiFID), every new client must pass a few basic compliance checks to ensure that you understand the risks of trading and are allowed to trade. When you open an account, you'll likely be asked for the following, so it's good to have these handy:
Be aware that the expiration date of Proof of address document for different entities under TeleTrade Brand may be different.
A scanned colour copy of your passport, driving license or national ID
A utility bill or bank statement from the past three months showing your address
You'll also need to answer a few basic compliance questions to confirm how much trading experience you have, so it's best to put aside at least 5 minutes or so to complete the account opening process.
While you might be able to explore TeleTrade's platform straight away, it's important to note that you won't be able to make any trades until you pass compliance, which can take up to several days, depending on your situation.
To start the process of opening an account with TeleTrade you can visit the TeleTrade trading platform here.
CFDs are leveraged products and can result in significant losses, excess of your invested capital. All trading involves risk. Only risk capital you're prepared to lose. Past performance does not guarantee future results.
This post is for educational purposes and should not be considered as investment advice. All information collected from on October 11, 2022.
Watch this TeleTrade Explainer Video
Is TeleTrade A Good Broker?
We spent over 3 months examining TeleTrade in depth. Although we found some very useful aspects of the TeleTrade platform that would be useful to some traders, our overall our feeling is that you would be better served with an alternative to TeleTrade.
TeleTrade have a good track record of offering Forex trading, Spread Betting, Social trading, Share Dealing.
TeleTrade has a history of over 14 years.
TeleTrade has a reasonable sized customer support of at least 10.
TeleTrade are regulated by the Cyprus Securities and Exchange Commission (CySEC), Markets In Financial Instruments Directive (MiFID). This means TeleTrade fall under regulation from a jurisdiction that can hold a broker responsible for its misgivings; or at best play an arbitration role in case of bigger disputes.
TeleTrade have regulation from reputable regulators.
TeleTrade has the ability to get deposits and withdrawals processed within 2 to 3 days. This is important when withdrawing funds.
TeleTrade have an international presence in multiple countries. This includes local TeleTrade seminars and training.
TeleTrade are able to hire people from various locations in the world who can better communicate in your local language.
TeleTrade Risk Disclosure
Your capital is at risk
Trading Risk Disclaimer
Trading financial instruments including crpytocurrency and foreign currency markets come with a very high level of risk. In regards to leverage and margin based trading you will be exposed to a high risk of loss. Some financial instruments and derivatives that are off exchange may offer varying leverage and may have limited regulatory protection and high market volatility. It should never be presumed that any investment products, techniques, indicators or any other presented resources will result in profits. You should be aware that investing may result in financial loss.
TeleTrade not quite right?
If after reading this TeleTrade review, TeleTrade does not fulfill your needs check out these TeleTrade Alternatives.
Click here to view the best TeleTrade Alternatives
We have spent years researching the best alternatives to TeleTrade. Click the links below to learn more.
If you feel some of the above TeleTrade are not quiet what you are looking for or perhaps you would just like to see some alternatives. See our highly rated list of TeleTrade alternatives below.
IC Markets ReviewRoboforex RevieweToro ReviewXTB ReviewAvaTrade ReviewXM ReviewPepperstone ReviewFP Markets ReviewNordFX ReviewTrading 212 RevieweasyMarkets ReviewFxPro ReviewSpreadEx ReviewAdmiral Markets ReviewThinkMarkets ReviewHYCM ReviewAxitrader ReviewForexMart ReviewEightcap ReviewForTrade ReviewPhoenix Markets ReviewETFinance ReviewEZINVEST ReviewFXPrimus ReviewInteractive Brokers ReviewLondon Capital Group ReviewPlus500 ReviewForex.com Review
Related TeleTrade Vs Comparisons
We have covered allot in this TeleTrade review, If you want to see how TeleTrade compares side by side with other brokers check out our TeleTrade Vs pages.
If you would like to see how TeleTrade stands up against other brokers you can read some of our TeleTrade comparisons below. We compare side by side some of our top rated TeleTrade versus comparisons. Read our indepth TeleTrade VS pages below.
TeleTrade vs ICMarketsTeleTrade vs RoboforexTeleTrade vs eToroTeleTrade vs XTBTeleTrade vs AvaTradeTeleTrade vs XMTeleTrade vs PepperstoneTeleTrade vs FPMarketsTeleTrade vs NordFXTeleTrade vs Trading212TeleTrade vs easyMarketsTeleTrade vs FxProTeleTrade vs SpreadExTeleTrade vs AdmiralMarketsTeleTrade vs ThinkMarketsTeleTrade vs HYCMTeleTrade vs AxitraderTeleTrade vs ForexMartTeleTrade vs EightcapTeleTrade vs ForTradeTeleTrade vs PhoenixMarketsTeleTrade vs ETFinanceTeleTrade vs EZINVESTTeleTrade vs FXPrimusTeleTrade vs InteractiveBrokersTeleTrade vs LondonCapitalGroupTeleTrade vs Plus500TeleTrade vs Forex.com
TeleTrade review
TELETRADE Frequently Asked Questions
Read our detailed TeleTrade FAQ Section updated for 2022.
Can I try TeleTrade?
TeleTrade offer a demo account so you can try the TeleTrade platform with virtual trading before you put down a payment. Virtual trading with TeleTrade is zero risk.
What funding methods do TeleTrade accept?
Please note that the list of payment methods below depend on the TeleTrade Entity and the Clients Country of Residence.
TeleTrade offer the following funding payment methods MoneyBookers, Skrill, Visa, Mastercard, Neteller, Internal Transfer, China Unionpay, among other payment methods.
Your capital is at risk
Is TeleTrade safe?
TeleTrade are considered safe as they are regulated by and checked for conduct by the Cyprus Securities and Exchange Commission (CySEC), Markets In Financial Instruments Directive (MiFID). Any payments funded to TeleTrade accounts by traders are held in a segregated bank account. For added security TeleTrade use tier-1 banks for this. Tier 1 is the official measure of a banks financial health and strength.
Your capital is at risk
Is TeleTrade trading good?
TeleTrade is considered good and reputable to trade with TeleTrade. TeleTrade is used by over 50,000 traders and TeleTrade users. TeleTrade offers Forex trading, Spread Betting trading, Social trading, and Share Dealing trading. Minimum deposit with TeleTrade is 100.
Is TeleTrade trading Legit?
TeleTrade was founded in Cyprus in 2008. TeleTrade has been facilitating trade on the financial markets for over 14 years. TeleTrade offers clients Forex trading, Spread Betting trading, Social trading, and Share Dealing trading. All funds deposited to TeleTrade are held in segregated bank accounts for security. TeleTrade is regulated by Cyprus Securities and Exchange Commission (CySEC), Markets In Financial Instruments Directive (MiFID) so can be considered legit.
Is TeleTrade a good broker?
TeleTrade is overseen by the top tier financial regulators Cyprus Securities and Exchange Commission (CySEC), Markets In Financial Instruments Directive (MiFID) so can be considered a good broker. TeleTrade allows Forex trading, Spread Betting trading, Social trading, and Share Dealing trading.
Is TeleTrade trustworthy broker?
TeleTrade can be considered trustworthy. All money funded to TeleTrade is placed into a segregated bank account. this means your money in not held by TeleTrade directly. The broker has no direct access to your funds so cannot misappropriate your money. Also TeleTrade is regulated by Cyprus Securities and Exchange Commission (CySEC), Markets In Financial Instruments Directive (MiFID).
What is the minimum deposit for TeleTrade?
The minimum deposit to trade with TeleTrade is 100.
How long do TeleTrade withdrawals take?
Withdrawing money from TeleTrade processing time varies depending on the method but averages 2-5 days.
Is TeleTrade regulated?
TeleTrade is regulated by the Cyprus Securities and Exchange Commission (CySEC), Markets In Financial Instruments Directive (MiFID). Regulatory bodies conduct regular reviews and audits as part of TeleTrade maintaining their regulatory status. You can learn more about these reviews on the regulator websites.
Is TeleTrade a market maker?
TeleTrade is a not a market maker. A market maker speeds up trading as a market maker will purchase your stocks and commodities even is a buyer is not lined up.
How can I start trading with TeleTrade?
When opening a trading account with TeleTrade, you will need to sign up here. Once you have received your login details by email, submitted your identification documents for account validation, and made a deposit; the next step is to download the trading platform of your choice. You can find detailed guidance on TeleTrade trading platforms here.
Is my money safe with TeleTrade?
TeleTrade is regulated by the Cyprus Securities and Exchange Commission (CySEC), Markets In Financial Instruments Directive (MiFID). One of the most important criteria for traders when choosing a broker like TeleTrade is the regulatory body and regulatory status of the broker. Brokers who conduct business without regulation do so at their own discretion and pose a direct risk to the security of their clients money.
Regulated brokers are highly unlikely to manipulate market prices due to the regulations imposed. When you send in a withdrawal request to TeleTrade, this will be honored. If they violate any regulatory rules their regulated status can be stripped.
Is TeleTrade a con?
TeleTrade is regulated and well established having been in business for over 14 years. TeleTrade is not a con.
Can you make money with TeleTrade?
Although traders have had great success with TeleTrade. Trading on the financial markets with TeleTrade is not a get rich scheme. If you educate yourself, practise with a demo account and carefully plan your trading your chance of success will greatly increase. Never trade with money you cannot afford to lose. Your capital is at risk.
Does TeleTrade have fees?
TeleTrade withdrawal fees varies on payment method.TeleTrade does charge a fee for inactive accounts. TeleTrade doesn't charge deposit fees.
When was TeleTrade founded?
TeleTrade was founded in 2008.
How many people use TeleTrade?
TeleTrade is used by over 50,000 registered TeleTrade users.
What is TeleTrade Headquarters country?
TeleTrade has its head quarters office in Cyprus .
Does TeleTrade offer negative balance protection?
TeleTrade offers negative balance protection. With Negative balance protection means traders cannot lose more money than they have deposited.
Does TeleTrade offer guaranteed stop loss?
TeleTrade offers guaranteed stop loss protection. With guaranteed stop loss protection risk is managed. Traders are guarenteed to close your trade at your specified price. Stop Loss orders are guaranteed only during market hours and under normal trading conditions.
Does TeleTrade allow scalping?
TeleTrade offers scalping.
Does TeleTrade allow hedging?
TeleTrade offers hedging.
Does TeleTrade offer CFD trading?
TeleTrade offers CFD trading.
Does TeleTrade offer STP?
TeleTrade offers STP trading.
How many people use TeleTrade?
TeleTrade is used by over 50000 TeleTrade users and traders.
Is TeleTrade an ECN broker?
TeleTrade offers ECN trading.
Does TeleTrade offer a demo account?
TeleTrade offers a demo account.
Does TeleTrade offer an Islamic account?
TeleTrade does not offer Islamic accounts.
What are the funding methods for TeleTrade?
Please note that funding methods and funding options available with TeleTrade can be found in the TeleTrade Members area and depend on the TeleTrade client’s country of residence. Please check your specific available payment methods on the TeleTrade website. TeleTrade accept the following funding methods : MoneyBookers, Skrill, Visa, Mastercard, Neteller, Internal Transfer, China Unionpay.
TeleTrade review written by Andrew Blumer and Mark Hansen
We hope you found our review of the TeleTrade brokerage firm useful.
This article was written by our financial editor Mark Hansen and Andrew Blumer.
Mark was previously of the Kiel Insitute and has worked with financial organisations across Europe, Australia, South East Asia, South Africa and the Middle East. Mark has over 15 years experience in financial analysis, forecasting, financial modeling idenifying new market opportunities in Stocks, CFD's, Forex and Commodities.
Andrew has a well-established career in fintech and came up with comparebrokers.co to make trading on financial markets more transparent and accessible.
Whether you want to trade Forex, Stocks, Commodities or Indices we will help you find the best online broker for you from 400+ brokers for clients based in the UK, Europe, Asia, South Africa and Australia.
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Top 10 Customer Support Outsourcing Companies in 2023 | Helpware
Outsourcing customer support is a great way to provide affordable but reliable service to your clients. Whether for voice or non-voice applications, there are plenty of excellent customer support...
Written by Dana Mahoney
Sunday, Jan 22
Table of Contents
Outsourcing customer support is a great way to provide affordable but reliable service to your clients. Whether for voice or non-voice applications, there are plenty of excellent customer support outsourcing companies that fit every requirement.
But then again, why even think about outsourcing? Isn’t local talent good enough to provide the service needed by a company’s customers? Plus, wouldn’t it be a disservice to customers if a company farms out its frontline operations to contractors?
What Is Customer Support Outsourcing?
By now, the best customer service companies should know the value of customer support and why it’s an essential cog in an organization. Like sales and marketing, customer service should already be in play during a company’s first day, as they are the group that comes into direct contact with clients.
The main goal of customer support is to keep customers happy by attending to their needs and responding to their questions. However, it’s also a way to instill loyalty and generate additional sales. To do so, an outsourcing company must have its support team available whenever the customer needs it. Outsourcing customer support allows companies to maintain an around-the-clock service team managed by industry veterans and experts.
Advantages of Customer Support Outsourcing
Admittedly, not all company startups have leaders who are experts in every facet of their operations. Given their many responsibilities, many startup founders accept that they can’t do everything themselves. Non-core competencies such as customer service can benefit from outsourcing.
Turning the service over to competent experts lets companies benefit from a bigger source of talent from all over the world. At the same time, companies that outsource customer support enjoy reduced payroll without sacrificing service quality. Other benefits of outsourcing include:
More Opportunities to Grow the Business
By assigning customer support to expert outsourcing service providers, leaders can instead turn to scaling the business. Overseeing the day-to-day operations can already take much of management’s time, and customer support is equally demanding. To help executives focus on the big picture, they’ll need to partner with the best service companies that know what they’re doing.
Enhance Customer Experience
Given the opportunity to communicate and interact with customer service, many customers will express their satisfaction in getting their voices heard. If customer service companies and their team address customers’ issues in a satisfactory way, they’re more than likely to remain customers.
A pleasant customer experience will almost always lead to longer retention and a significantly higher customer lifetime value (CLV). This isn’t to say a stellar customer experience is only possible through outsourcing. Rather, the chances of improving customer satisfaction come with a continuous and consistent level of service. Providing a highly specialized, dedicated team of professionals from day one is a great way to achieve this quickly.
Top 10 Customer Support Outsourcing Companies
We’ve narrowed down the list of companies with great customer service to the top 10 most prominent ones in 2022. We’ll also provide a brief description and highlight the main strong points of each outsourcing company.
1. Helpware
Helpware started in 2015 with the initial goal of providing support to startup companies. Over the years, the company has grown big and is confident enough to provide both enterprise and small business customer service outsourcing solutions.
Providing back office, technical, and customer support, Helpware specializes in assisting companies in various support areas. This includes Omnichannel Customer Support, Technical & IT Support, Content Moderation, CX Consulting Services, Back Office Support, Data Labeling, Digital Marketing Solutions, and Cyber Security. The company provides only dedicated agents, in-house training, and equipment to help its clients boost their productivity from day one. Now it’s one of the top customer service companies in the US and European markets with numerous awards and positive reviews from satisfied clients on Clutch and other reputable platforms. Helpware’s people-focused culture seems very attractive to businesses sharing the same philosophy.
Pros:
Shows outstanding flexibility when providing for clients’ specific needs. This means its support can scale along with your company’s growth.
Offers turn-key solutions, so you don’t have to look for either option separately.
Helpware’s focused on developing its people and their skills and it pays off handsomely, especially in customer support outsourcing contracts. Some global brands are happy to have their customer support outsourced to Helpware.
2. Sykes
U.S.-based Sykes is one of the pioneers of the BPO industry. Established in 1995, the company trailblazed its way to the top and was one of the first BPOs to open multiple locations. In 2021, the Sitel Group acquired Sykes to widen its reach and increase its capacity.
Sykes is one of the top 10 service companies and leading service providers of demand generation and customer engagement services, with clients included in the top 2000 companies worldwide. At the core of Sykes’ business are its staple services: outsourcing, customer experience, service to sales, digital transformation, and brand extension.
Pros:
Sykes maintains a pool of service agents from its clients’ home countries.
The company is well-versed in matters concerning data privacy. Specifically, Sykes follows various privacy guidelines, including HIPAA compliance and Payment Card Industry (PCI) data security certification.
3. Ascensos
Founded in 2013 in the UK, Ascensos is one of those outsourced customer service companies that wanted to change the customer experience by applying a personal touch to customer care. The company is now Europe’s number-one customer support outsourcing company, providing bespoke customer experience solutions to clients around the world. In addition, its contact center operation locations include the UK, Romania, Turkey, and South Africa.
Pros:
Ascensos is more nearshore than an offshore support center, so location and time zone differences aren’t as pronounced as operations in Asia and South America.
Companies that outsource customer service to Ascensos value the fact that it supports diversity and inclusivity among staff while focusing on promoting happiness as a key asset among its workforce.
Although there aren’t any published pricing rates, instead, Ascensos will individually respond to requests for quotes, the prices of this outsourcing customer service company are more than affordable.
4. Teleperformance
With more than 40 years of experience in the BPO industry, Teleperformance is an established leader in solution design, business optimization strategies, and front-office customer support. It also offers back-office services such as finance and accounting, collections, and technical support.
Pros:
Teleperformance is a truly global service provider. It operates in 80 countries and employs more than 330,000 agents speaking over 265 languages and deservedly belongs to a league of good customer service companies. You won’t find it difficult to get support in the language and location you require.
Clients also appreciate the company’s expertise in providing omnichannel solutions.
5. VXI
VXI Global Solutions is one of those outsourcing agencies that offer customer care and customer experience (CX) solutions to some of today’s major global brands. In addition, the company offers contact center and BPO services, omnichannel and multilingual support, software development, CX innovation, quality assurance (QA), and infrastructure outsourcing. VXI employs more than 35,000 workers in 43 countries throughout North America, Asia, Europe, and the Caribbean.
The company also prides itself on its ability to help clients resolve major CX and employee experience (EX) pain points and take their customer service systems to the next level. Like any modern BPO, VXI employs omnichannel support services to enhance communication coverage for clients. Also, VXI provides additional analytics and insights generation services so clients can learn as they go.
Pros:
High CX expertise leads to enhanced customer and employee experience.
VXI displays an uncanny ability to scale up or down to fit its client’s capabilities.
6. InfluX
In its quest to build the world’s first remote-only CX team, InfluX managed to recruit employees from more than 120 cities worldwide. This strategy also lets them provide 24-hour customer support outsourcing solutions within the client’s time zone. In addition, InfluX creates specialized customer experiences that reflect the client’s vision, voice, and values.
Pros:
Less dependence on automation and more on human interaction make for a better customer experience.
Having employees in every time zone solves the common offshore problem of mismatched time schedules between clients and outsourcing companies.
Pay-as-go pricing may be attractive to some clients who prefer flexible packages.
7. Skycom
Skycom is also on the list of nearshore outsourcing companies that specialize in multi-continent support services. The company employs native English contact center agents with experience in multiple industries. Skycom also offers a full range of services, including business process outsourcing, telemarketing and sales, customer support, and healthcare. With more than 15 years of experience, Skycom also employs over 2,000 workers assigned to 35 clients in five countries.
Pros:
Nearshore operations mean fewer problems dealing with time zone and distance differences.
Skycom covers a wide range of industries, including healthcare, travel, utilities, IT, finance, retail, and telecommunications.
8. Integra
Integra’s differentiator is its focus on training its workforce in customer psychology. This means company-provided support agents are more sensitive in detecting changes in the customer’s voice or tone. As a result, they can respond to these changes to defuse any tension and lead the customer into a more positive mindset. Starting with four employees in 2004, Integra currently employs more than 1,400 workers stationed across four countries. It handles customer service duties over the phone, email, live chat, or social media.
Pros:
Integra offers some of the most cost-effective solutions in the industry.
Sales psychology is also an incredible asset to have if you work in a customer support outsourcing company.
9. Telus
Telus International is one of the world’s leading digital CX innovators. In particular, it designs and produces next-generation digital solutions for brands all over the world. This is one of the Canadian top IT outsourcing companies that provide IT services and multilingual customer service to industries such as technology, media, communications, eCommerce, financial technology, travel, hospitality, automotive, healthcare, and games.
Pros:
Telus International is a premium multilingual contact center. It is one of those IT support outsourcing companies that offer top-tier customer support services in various countries and more than 50 languages.
Telus is famous among IT services outsourcing companies for organizing an annual charitable initiative called “Telus Days of Giving.” In particular, the company taps 225,000 volunteers from its offices to complete various service projects across its many host countries.
10. Arise
Arise is a 25-year-old United States-based company that specializes in providing support outsourcing services across the USA. It employs more than 60,000 remote agents in the U.S., Canada, and the United Kingdom. Unlike a traditional BPO, Arise utilizes a network of service partners to provide the needed customer service experiences. In addition, the Arise Platform helps companies lower expenses. As a result, Arise clients report an average 25% reduction in contact center service total costs, which is why clients want to outsource customer service small business really needs.
Pros:
Arise deploys a tiered security approach in its communications with clients. This ensures they preserve the confidentiality of documents or files sent over. It also means Arise conforms to widely accepted data privacy regulations such as HIPAA, CCPA, and others.
Arise also focuses its employment on local talent, hiring residents of the U.S., UK, and Canada. This means stable employment for the company and an easier method of hiring or replacing staff members.
Choose the Best Outsourcing Companies That Fit Your Needs
Deciding which outsourcing providers to contact for your customer support outsourcing needs? Perform the necessary research before settling on your choice. For instance, some customer service outsource companies on our list might command a pricing structure higher than what your budget holds.
In addition, consider your company’s specific requirements and areas for improvement. Do you need a customer support team focused on CX? Or, do you prefer having sales psychology-trained outbound callers who can close deals? Finally, does the appeal of higher-cost nearshoring resonate better than offshore talents a few time zones away?
No one-size-fits-all solution exists when it comes to customer support outsourcing. However, if you want a highly flexible and secure customer service solution that utilizes modern technology throughout the various stages, try the best companies for customer service. These largest outsourcing companies not only supply the best talent, but also the best equipment and training to prepare them.
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Содержание статьи
Проверка информации о компании «Эсперио»
Не дайте мошенникам присвоить свои деньги!
Адрес и стаж как признаки мошенничества Esperio
Чарджбэк для возврата средств на карту
Отзывы о «Эсперио»
Схема развода «Эсперио»
Заключение
На первый взгляд у компании приличный мультиязычный сайт, а также достаточное количество юридической и прочей информации. Однако стоит начать всерьёз проверять легенду «Эсперио» — как она начинает рассыпаться на глазах.
«Вся Правда» приглашает разобрать компанию по косточкам, заодно потренировавшись выводить подобных лжеброкеров на чистую воду.
Проверка информации о компании «Эсперио»
Кладезем базовых юридических данных являются документы и футер сайта, заполненный очень мелким, слепым шрифтом. Поэтому удобнее обращаться к разделу «Правовая информация», который сослали на третий уровень интернет-ресурса, в категорию «О компании».
Первое, что бросается в глаза в этой самой правовой информации, это отсутствие обоих ключевых для каждого брокера документов:
скан-копии свидетельства о регистрации,
бланка лицензии на брокерскую деятельность.
Это настораживающий фактор, который сразу понижает степень доверия к Esperio. А ключевые сведения будем выяснять самостоятельно, перепроверяя отрывочную информацию из футера официального сайта и из шапки клиентского соглашения.
Как чёрный брокер Esperio маскируется под нормального
Итак, заявлено, что сайтом управляет компания OFG Cap. Ltd с регистрацией на Сент-Винсент и Гренадинах. Это островное офшорное государство давно является прибежищем сомнительных компаний, которые покупают местную регистрацию по вполне доступной цене. Однако для этого нужно предпринять хотя бы минимальный набор действий и подать скромный пакет документов.
Не дайте мошенникам присвоить свои деньги!
Узнайте, как обезопасить свои финансы
Проверить, было ли это сделано на самом деле, легко. Достаточно на сервисе info-clipper или подобном агрегаторе юридических лиц разных стран мира выбрать интересующее государство и ввести название компании. Если результат не найден, значит, такого юрлица в стране не зарегистрировано. Показываем на скриншоте, что брокер лжёт о своей якобы материнской компании (хотя формулировка про управление сайтом не тянет даже на подобный статус). Компания Esperio на островах также не зарегистрирована.